Thank you for playing “Mimi’s Adventure — Mimi and the Seven Colored Keys.”
This page provides gameplay instructions and answers to frequently asked questions. If you cannot resolve your issue, please contact us using the link at the bottom of this page.
Support Menu
How to Play
Starting the Game
Tap the title screen to start the game. On the Stage Select screen, choose an available stage to play.
Completing a Stage
Collect all the cheese in the stage to clear it. Avoid cats and use the different mechanisms throughout the mansion to reach every piece of cheese.
Controlling Mimi
Use the on-screen virtual controls to move Mimi. You can move left and right and climb up or down ladders.
Watch Out for Cats
Touching a cat while on the floor causes a miss and removes one life. Watch how the cats move and carefully time your way past them.
Mimi is safe from cats while bouncing on a trampoline.
Keys and Doors
Touch a door while carrying a key of the same color to open it. A door cannot be opened with a key of a different color.
Mimi can carry only one key at a time. Picking up a new key replaces the key she is currently carrying.
Trampolines
Step onto a trampoline to jump to a higher floor. Each trampoline may have a different jump height and number of uses.
Secret Passages
Enter a secret passage to travel to another location within the stage. Use these passages to find new routes through the mansion.
Levers
When Mimi is standing near a lever, press up on the virtual controls to operate it.
Frequently Asked Questions
How do lives recover?
You can have up to five lives. When you have fewer than five, one life recovers every 20 minutes.
Why is there no sound?
Open the in-game settings and make sure that background music and sound effects are enabled. Also check the volume settings on your iPhone.
Why is an ad not appearing?
Ads may not appear when your internet connection is unstable or when no ad is currently available. Check your connection and try again later.
Why is an update not progressing?
Make sure that you have a stable internet connection. If the update still does not progress, close the app and start it again.
The game is not running correctly
Close the app and start it again. If the problem continues, restart your iPhone and check the App Store for the latest version of the app.
Can I delete and reinstall the app?
Deleting the app may remove game progress and settings stored on your device. If you experience a problem, please contact us before deleting the app.
Which languages are supported?
The game supports Japanese and English.
Troubleshooting
Before contacting us, please try the following:
- Close the app and start it again.
- Check your internet connection.
- Restart your iPhone.
- Check the App Store for the latest version of the app.
If the issue continues, please have the following information ready when contacting us:
- Your iPhone model
- Your iOS version
- The app version
- The stage where the issue occurred
- The actions you performed before the issue occurred
- Any message displayed on the screen
Contact Us
If you cannot resolve the issue using the information on this page, please contact us through the dedicated “Mimi’s Adventure” contact form.
Depending on the nature of your inquiry, it may take some time for us to respond. We may not be able to reply individually to every comment, suggestion, or feature request.